🔏Privacy Policy

At Sure2.Win, accessible from https://sure2.win/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Sure2.Win and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they shared and/or collect in Sure2.Win. This policy is applicable to any information collected via channels other than this website, including but not limited to our live chat, emails, and social media channels.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with the terms of this Privacy Policy and do not wish to provide us with the personal information we require, please do not use this website.

Information we collect

The Personal Information that we may ask to use and process includes, but is not limited to:

· Any information you give us when completing the forms on our account registration pages, as well as any additional information you send to us via the website or email (e.g. full name, date of birth, email address, phone number);

· Correspondence with us via email, web chat, the website, or other channels of communication;

· If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide;

· Logins to the website(s) and their specifics, such as GeoIP location information, browser and device information, weblogs, activity logs, and other information captured in our system;

· All transaction history involving player accounts, whether these transactions occur through Website(s) or other communication channels;

· Documents and proofs that we reasonably request from you in order to make deposits or withdrawals, validate your account, or run anti-fraud checks (on our own initiative or as required by applicable legislation). These proofs could include bank statements, payment slips, passport images, etc.;

· Involvement in surveys or any other consumer evaluations we may occasionally conduct.

How we use your information

We use the information we collect in various ways to:

• Provide, operate, and maintain our website;

• Improve, personalize, and expand our website;

• Understand and analyse how you use our website to conduct market and customer behaviour research;

• Develop new products, services, features, and functionality;

• Communicate with you, either directly or through one of our partners for customer service, account maintenance, marketing, and promotional purpose to provide you with updates and other information relating to the website;

• Send you emails;

• Find and prevent fraud, terms abuse, money laundering, and other illegal or irregular gaming activities;

• Comply with our legal responsibilities such as anti-money laundering (AML) and combating the financing of terrorism (CFT) laws;

• Processing your transactions and bets. Using a credit card and online payment methods are examples of this;

• Offer you the gaming and additional services you request from our website;

• Identify and carry out the required verification checks.

Log Files

Sure2.Win follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Data recipients

Your information may be shared with other firms in our group of companies as well as with our business partners. These businesses comprise our parent companies, their parent companies, all of their separate subsidiaries, and any businesses with whom we conduct business and have the requisite agreements. Your information may be processed by the Company or another company in our group, which may contract with a third party to handle such data processing requirements.

In accordance with current gaming, data protection, and privacy regulations, all of our employees and agents who have access to or are involved in the processing of players' personal information have agreed to confidentiality agreements promising to uphold the information's secrecy.

Releasing data to third parties

Only in the following cases will your information be shared with third parties.

· In cases when doing so is mandated by law;

· When necessary to support payment transactions and in line with the privacy rules of its payment processors, the Website may share data with them;

· If the information is necessary for our marketing service providers to perform their duties;

· With the player's prior consent, to any other third party;

Third party data processing companies will be provided with limited personal data. These companies provide help for the Website, particularly in the areas of marketing, analytics, website hosting and operation, website improvement, and email newsletter distribution. We will make sure that the recipient receives the Personal Data in accordance with the applicable Data Protection Legislation and that the processor is subject to the same requirements as we are under the relevant Services Agreement.

Additionally, our websites might have social media components (such "like" or "share" buttons). These services are offered by independent social media networks like Facebook. When information is gathered in this manner, it is processed in accordance with the privacy policies of the relevant social media platforms.

In addition to the aforementioned, if we acquire any new firms, we may also release personal information. It is highly likely that the personal data of our customers will be included in the sale or transfer if the Company changes its organizational structure in any way, such as through a merger, an acquisition by another company, or a partial acquisition. Prior to making such a transfer of personal data, we will email our gamers and let them know about it as part of our Policy.

To provide relevant references, our material may link to websites operated by third parties. Such external content, which might have its own privacy policies and data processing notices, is not our responsibility.

Data retention

Both you and the Casino may choose to have your Player Account closed at any moment, as specified in our Terms and Conditions. We will keep your personal information on file after your account is closed for as long as necessary.

Cookies and Web Beacons

Like any other website, Sure2.Win uses 'cookies' to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Sure2.Win.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Sure2.Win, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Sure2.Win does not control or have access to cookies that are used by third-party advertisers.

Third Party Privacy Policies

Sure2.Win's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's and minors Information

Another part of our priority is adding protection for children and minors while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Sure2.Win does not knowingly collect any Personal Identifiable Information from minors under the age of 18. If you think that your child or minor provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Contact

You may always contact us (via live chat or email) in regards to this Policy should you wish to:

· Verify the accurateness of the personal data we've gathered on you;

· Request information regarding how we utilize your personal data;

· Prevent future direct marketing uses of your data; Correct or update any information you've given us (in such cases you shall provide any evidence we may reasonably require to effect such changes). Please be aware that it is against the law to give us inaccurate information about you, and it is your responsibility to make sure that we are always updated with the truth.